Privacy

Introduction

The purpose of this Privacy Policy is to set out the manner and purposes for which we will obtain and process your personal information. By using this website, you are consenting to the collection and use of your personal information in the way we describe in this Policy and to our Terms and Conditions.

Who We Are

This website is hosted and managed by TSO (The Stationery Office Limited). Registered address: 1-5 Poland Street, London, W1F 8PR. TSO is a registered Data Controller as defined by the UK Data Protection Act 1998 (Act). We obtain, process and store personal information in accordance with the Act and all other applicable UK privacy legislation.

Obtaining Your Personal Information

We may obtain personal information about you when you register to use this website or when you submit your details for interest in developing and getting involved with OpenUpLabs and comment on submitted ideas.

Processing Your Personal Information

We will use the personal information that you provide us to contact you regarding the OpenUpLabs website or services. We may also use your personal information to keep you informed about TSO’s developments which we feel may be of interest to you. You may ask us at any time to cease or not commence sending you marketing material by sending an email to openup@tso.co.uk. Upon receipt of notification that you do not wish to receive marketing communications from us we will action your request within a reasonable period of time.

Cookies

TSO analyses customer statistics, sales, traffic patterns and related site information. In order to facilitate this, where possible, our web server may automatically recognise the domain name and email address of users of this website, by using cookies.

We may also collect the domain name and email address of visitors to this website and those that communicate with us via email. We may also collect other aggregate information, e.g. information about the pages users access or visit and the transactions they perform there and any other information volunteered by the user, such as survey information and/or site registrations. We can also identify the web browser that the user is using and the way in which the user has accessed our website, e.g. via a particular hyperlink or link contained within a marketing email.

The information we collect in this way is used for internal review and improvement purposes, e.g. to improve and/or customise the content, and/or layout of our websites for our users or each individual user. This information is not shared with other organisations for commercial purposes.

If you would rather not allow our storage or access to cookies that may contain your aggregate information then you should make appropriate arrangements to deactivate the cookie function on your web browser. Further information regarding the use of cookies, including their deactivation can be found at www.allaboutcookies.org. This website is run by the Interactive Advertising Bureau and provides guidance to users on how to turn off cookies.

Data Protection & Information Security

Our activities are certified to the best practice information security standard ISO 27001 and we follow strict security procedures for obtaining, processing and storing the personal information with which we have been entrusted.

We will not disclose or make your personal information available to a third party (otherwise than where indicated within this Privacy Policy) without your consent.

We will at your request, provide you with a copy of any personal information that we are holding about you. We will charge an administration fee of £10 on each occasion that such a request is made and we will require you to prove that you are the person who is the subject of the information that we are holding before disclosing it to you.

We will also correct or delete any inaccurate information that we are holding about you that is brought to our attention. To request a copy of any personal information that we are holding about you please email foirequest@tso.co.uk.

Links to Other Websites

This website may contain links to other third party websites with whom we have a relationship. However, we are not responsible for these websites and their privacy practices. We therefore suggest that you read the privacy policy statements on any website that you visit from a link on this site, as their policies and procedures may differ from our own.

Changes to this Privacy Policy

If we decide to change this Privacy Policy we will post the changes here. However, if we intend to make material changes to the way we use your personal information we will seek your consent before doing so.

Contacting Us

Our aim is to ensure that we offer you the very best personal service; the kind of service you want and the products you need. Your views are important to us; it would therefore greatly assist us if you could let us know of any way that we can improve our service to you by contacting us at openup@tso.co.uk.